Ghana Sim Card Self Service App
Ghana Sim Card Self Service App
The SIM Card Registration Self-Service Application (App) on the Google Play Store – an addition to help with the directive from government to re-register all SIM cards with Ghana card has started operating. The tech genius application brings joy to the numerous Ghanaian communication network subscribers who are yet to go through the re-registration process.
Indications are that Ghana becomes the first country in the world to be able to develop such an App to help bring an end to the challenges that have been raised confronting the exercise.
The user-friendly App which is available on android devices will enable the public re-register their SIM cards in the comfort of their homes without having to cue in any network provider’s office.
How Much Does The Ghana Care Self Service App Download Cost
- The cost of using the Sim Registration App is GHS 5.00 per SIM Registration.
- However, the SIM card registration is still free of charge at your Network Operator’s office or through their authorized agents.
How To Use the Ghana Sim Registration App 2023
To use the Ghana Card Registration App, follow the process below:
| Step1: | You will need to download the App from Google Store. | |||
| Step 2 | Once you download the App, you have to create an Account by providing your: Phone number (note that the number does not necessarily have to be the SIM you are registering), Email addressFirst name and last name and A 4-digit PIN. | |||
| Step 3 | Log-on using the credentials you created in step 2 to start the registration. | |||
| Step 4 | Select the type of ID you will be using choosing the Ghana Card. | |||
| Step 5 | Select your network provider (MTN, Vodafone, AirtelTigo and Glo) from the list provided. | |||
| Step 6 | After network selection, enter the number of the SIM you want to register. | |||
| Step 7 | Enter the phone number you want to use for mobile payment. If you are using the same number, you entered when you were creating the account, you can leave it blank. | |||
| Step 8 | One you have selected the Ghana Card ID, enter your unique code, the number your network operator provided to you when you did the *404. If you forget the unique code number, you can dial *400 on your network. If you have not yet linked your Ghana card ID with your phone number, please do so by dialing *404 to do so. | |||
| Step 9 | After validation of your subscriber unique code, you will be prompted to confirm your payment. Click on confirm to initiate the payment process. The mobile money provider will send you SMS to enter your PIN to confirm you are paying for SIM registration. After the payment is confirmed, the app will send you to step 11. If you do not receive notification on your mobile money account for payment to be authorized, kindly go to your mobile money menu to verify if there is any pending request. Payment for the use of the Self-Service App is via Mobile Money. For subscribers who do not have mobile money, payment can be via a Mobile Money number as long as you have the permission to do so. During registration via the Self-Service App, the subscriber will have to enter the Mobile Money number, the owner of the Mobile Money account will receive a message to confirm payment. Once payment is confirmed and made, the subscriber can then proceed with the registration. Where users do not receive an automatic prompt to make payment, they should follow the process of the Mobile Money service provider and go to the option to approve payment. | |||
| Step10: | You will need to scan your Ghana Card ID. The app will load your personal information and the document number on the screen. Please pay attention to the screen and follow the prompts on the screen to capture the front and back of your Ghana Card. | |||
| Step11: | After scanning your Ghana Card, the app will ask you take a selfie for a liveness and likeness check. The app will ask to put your face within the oval space on the screen and wait for the green edges to ensure you are well positioned. You will be asked to move closer to finalize the liveness and likeness check. As you are moving closer, ensure your face remains within the oval part of the screen and the edges are green. After following the instructions properly, the app will capture your selfie to compare with your photo ID. If successful, the app will send you to the next step to scan your fingerprints. | |||
| Step12: | You will see a screen with the instructions on how to scan your fingerprints. After reading the instructions, click to start scanning. | |||
| Step 13 | First scan your left four fingerprints using the Camera on your phone. During the scanning, look at the instructions on the screen until your four fingers are marked with a green circle and keep it steady at that point and the app will capture the fingerprints.Then, scan your four right fingerprints using the Camera on your phone and follow same instructions.If successful, you will get a notification that you are done with this for both your left and right fingerprints. | |||
| Step 14 | Click on Continue to go on with the registration. You will get a Pop Up asking you to validate your Ghana Card ID. The pop up will display a summary screen including your photo ID, selfie, and the fingerprints. Please review and ensure that your captured information is accurate. There are 2 options; Change – If you click change, you will get a text field to correct your Ghana Card ID.Confirm – If you click confirm, you can then enter your Digital Address and click on continue to finalize the registration. | |||
| Step 15 | You will receive an SMS notification that you have successfully completed the process. If your registration is not successful, you will get a pop up message telling you why it was not successful. Please check the list of possible errors and take the corrective actions |
Ghana SIM SELF Registration Requirements for the App
- Before using the App, users must have completed Stage 1 (*404#) of their SIM card registration to complete Stage 2
- This App currently only accepts or supports Ghana Card.
Purpose Of The Ghana Card App
- The App provides another means for telecom subscribers to complete their SIM Card Registration using the Ghana Card
- The benefits of the Application include providing convenience for subscribers as they can register in the comfort of their homes, offices or other convenient locations.
- Subscribers who prefer to physically go to their Service Provider’s registration points to complete Stage 2 can still do so.
How To Download The Ghana Sim Registration App 2023
The Sim Card Registration App is currently available for download on Google Play Store;
- Click Here To Download the App on GooglePlay Store
The app is expected to soon be available on Apple Store for iPhone users to register their SIM cards.
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